@Realaleman if possible run a speddtest on the devicecyou are trying to play on as the issue coukd simply be poor wifi. Sky and BT sell very similar services not 100% sure but are you referring to Pogo games Trivial Persuit? If so that loads ok for me.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
