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Discussion topic: Lightning strike damaged sky router/modem
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This message was authored by: Che5
Message posted on 15 Jul 2025 10:52 AM
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Lightning strike damaged sky router/modem
No power to sky box. Won't turn on at all . How do I contact sky to get a new one ? Going around in circles trying to find someone to talk to. Keep getting redirected .
thanks for any help
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 15 Jul 2025 10:57 AM
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Re: Lightning strike damaged sky router/modem
@Che5 When you call Sky listen through the voice prompts and when it sends the text just stay on the line to speak to an advisor.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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