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Discussion topic: Lead time for BB installation

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This message was authored by: B1954

Message posted on ‎02 Nov 2024 04:43 PM

Lead time for BB installation

I have an existing broadband service from my employer that will end on 30th December 2024 when I retire from the company. When I retire I will no longer get the staff rate and my broadband cost will be much higher. I am looking at Sky as a possible replacement supplier. When would I have to apply to Sky get to make sure there is no break in service?  

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Superuser
This message was authored by: SKY1992bf

Message posted on ‎02 Nov 2024 04:48 PM - last edited: ‎02 Nov 2024 04:48 PM

Re: Lead time for BB installation

Posted by a Superuser, not a Sky employee. Find out more

@B1954  Sky's lead time is a minimum of two weeks but no provider who uses the openreach network will guarantee no break in service as they are reliant on openreach completing the necessary steps 


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