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Discussion topic: Laptop dropping off

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This message was authored by: Nfin2026

Message posted on ‎05 Sep 2026 02:51 PM

Laptop dropping off

Hi

when I'm using my laptop it keeps disconnecting from the WiFi 

it keeps dropping off and going offline 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎05 Sep 2026 04:16 PM

Re: Laptop dropping off

Posted by a Superuser, not a Sky employee. Find out more

@Nfin2026 

Is the WiFi signal pretty strong or is it on the weak side ?

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This message was authored by: Nfin2026

Message posted on ‎05 Sep 2026 06:00 PM

Re: Laptop dropping off

The signal is showing as good. It works well on my phone but it's just the laptop - MacBook Air - where it keeps dropping off 

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