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Discussion topic: Landline not working since new broadband hub was installed
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This message was authored by: John29583
Message posted on 29 Feb 2024 03:03 PM
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Landline not working since new broadband hub was installed
Got a new broadband hub installed by an Openreach engineer yesterday. Since then we've not been able to make outgoing or receive incoming calls on our landline phone. Have checked cables and connections and everything seems OK
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Feb 2024 03:17 PM
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Re: Landline not working since new broadband hub was installed
Have you connected your phone to the back of the hub? Any new FTTP/FTTC installs have the phone going through the hub because PSTN is being switched off in 2025.
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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