Discussion topic: Landline not working m

This message was authored by: Howard44 · ‎31 Dec 2023

The broadband is working but the online checker shows it as performing poorly and inconsistently. The voice landline is not working at all - no dial tone. I have checked plugging the phone into the master socket and the line seems to be at fault. I can't find a checker on Sky Talk section to test the line?

This message was authored by: cookiemonsteruk · ‎31 Dec 2023

@Howard44

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Daniel0210 · ‎31 Dec 2023

@Howard44 wrote:

I can't find a checker on Sky Talk section to test the line?

@Howard44

In addition to the advice from @cookiemonsteruk see the below link

https://www.sky.com/help/articles/fix-phone-problems-start

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Landline not working m

Landline not working m

All Replies

Re: Landline not working m

Re: Landline not working m

Was this discussion not helpful?

landline not working

Landline not working

Landline phone is not working

New Broadband - landline not working

Search Sky Community

Start a new discussion