Discussion topic: Landline not working m

This message was authored by: Howard44 · ‎31 Dec 2023

The broadband is working but the online checker shows it as performing poorly and inconsistently. The voice landline is not working at all - no dial tone. I have checked plugging the phone into the master socket and the line seems to be at fault. I can't find a checker on Sky Talk section to test the line?

This message was authored by: cookiemonsteruk · ‎31 Dec 2023

@Howard44

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: Daniel0210 · ‎31 Dec 2023

@Howard44 wrote:

I can't find a checker on Sky Talk section to test the line?

@Howard44

In addition to the advice from @cookiemonsteruk see the below link

https://www.sky.com/help/articles/fix-phone-problems-start

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Landline not working m

Landline not working m

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