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Discussion topic: Land line down. When can I get a date for an engineer visit

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This message was authored by: SomeOldFatGeezer

Land line down. When can I get a date for an engineer visit

Landline is down, so voice (Talk) and broadband down. Sky processes have apparently booked an OpenReach engineer.

 

When can I expect to get just a date for an attendance, let alone a repair?

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This message was authored by: Daniel0210

Re: Land line down. When can I get a date for an engineer visit

Posted by a Superuser, not a Sky employee. Find out more

@SomeOldFatGeezer 

Openreach aim to fix faults within 2 working days from being informed and claim to do this in 80+% of the time. 

Attendance may not be necessary depending on what and where the fault is. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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