Lagging broadband

[Natty1983]

Ever since Iv switched to sky broadband Iv had nothing but problems. My broadband speed is poor and my families devices lag, I have periods of no broadband connection and this is very frustrating. When I contacted sky in January they put in for an engineer visit and that was booked on 26th January and still to this date the engineer hasn't been to sort the problem. 

[LJB-C]

Hi there @Natty1983, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141