Discussion topic: LOS light showing red
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 04 Dec 2025 12:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
LOS light showing red
My WiFi box is flashing green but the LOS light on the openreach box on the wall is red , I'm unsure on what to do as this is effecting my whole home
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 04 Dec 2025 12:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
Same
Message posted on 04 Dec 2025 12:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
Message posted on 04 Dec 2025 12:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
Same thing happening with mine too
Message posted on 04 Dec 2025 12:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
Same thing bud
Message posted on 04 Dec 2025 12:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
Mines also dropped out, last time it was a damaged fibre but assuming with so many people this may be a bt/sky issue
Message posted on 04 Dec 2025 12:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
It's maintenance I think, 12am-7am
Message posted on 04 Dec 2025 12:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
Same!
Message posted on 04 Dec 2025 12:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
Same in Dorset
Message posted on 04 Dec 2025 12:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
I have the same thing
Message posted on 04 Dec 2025 01:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
Where have you read this?
Message posted on 04 Dec 2025 03:42 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...
If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
Hopefully it’s back up and running before 7am. If it’s not, post back in this thread and we can try to offer additional advice.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 04 Dec 2025 07:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light showing red
The forum has been seeing a lot of similar reports recently where overnight maintenance is causing the red LOS light. This means the ONT is not receiving any optical signal. The most likely explanation is that Openreach are doing a programme of work on the OLT units in the exchange that generates the optical signal which requires these to be shut down for a brief period.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page