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Discussion topic: Keeps recognising virgin wifi

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This message was authored by: glynn29

Keeps recognising virgin wifi

Since my sky hub was installed my WiFi keeps alternating between sky and virgin even though virgin has been taken out of the house. When I go to my WiFi settings it shows I am connected to virgin so I have to switch back to sky. My main problem is my wife's phone does not pick up the sky WiFi and is permanently showing it as connected to virgin. How can this be as all the virgin equipment has been taken away.
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This message was authored by: jamesn123

Re: Keeps recognising virgin wifi

Posted by a Superuser, not a Sky employee. Find out more

@glynn29 

Do you have any 3rd party extenders/boosters in the house? These likely need to be factory reset and paired with your Sky hub

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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