Keeps losing connection

[Pedr]

My broad band keeps losing connection and it seems to be around this time every night then the next day it runs fine I have received a plug in booster that I have installed but I keep losing connection my router hasn't got nothing in front of it amd is set at the recommended high I live in a ground floor one bedroom flat so this shouldn't be happening when I go from room to room

[Tom-W19]

Hi @Pedr 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147