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Discussion topic: Keep resetting router

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Message posted on ‎19 Aug 2024 12:39 PM

Keep resetting router

Hi, 

can you expalin why i am having to reset my router every few days please? Ive already been sent a new router only a frw months ago.

Unoy
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This message was authored by: cookiemonsteruk

Message posted on ‎19 Aug 2024 12:41 PM

Re: Keep resetting router

Posted by a Superuser, not a Sky employee. Find out more

@mickred1 

 

Could you post your router stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: mickred1

Message posted on ‎19 Aug 2024 12:48 PM

Re: Keep resetting router

 

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 284739 622623 0 68621 252905 02:05:24 LAN Up 67877 3423 0 45339 1722 02:07:31 WLAN (2.4 GHz) Up 73953 6393 0 27237 1165 02:05:36 WLAN (5 GHz) Up 1445491 477168 0 719854 132016 02:05:28

Broadband Link Downstream Upstream Connection Speed 159900 kbps 30000 kbps

 

Unoy
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