Keep losing connection

[Liamhaughney56]

We've just got sky max and it's still laggy when gaming a lot and some TV apps keep buffering and our android phone s are quite slow we swapped to max just this week and it seems worse than our last connection before we changed our router

[Tom-W19]

Hi @Liamhaughney56 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147