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Discussion topic: Keep loosing WiFi

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Cheryl2806
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This message was authored by Cheryl2806 This message was authored by: Cheryl2806

Keep loosing WiFi

‎23 Apr 2024 08:15 PM

Over the last 5 days I have lost WiFi 6 times. Everything I run a diagnostic test on the sky app it says there is no none fault. There's obviously is otherwise it wouldn't stop working. Can someone look if it's my WiFi box or a bigger problem? If it's my WiFi then this can be replaced. Thank you
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cookiemonsteruk
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Keep loosing WiFi

‎23 Apr 2024 08:18 PM

Posted by a Superuser, not a Sky employee. Find out more

@Cheryl2806 

 

Does the internet light on your sky router turn amber?

 

Could you post your hub stats as shown below

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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