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Discussion topic: Keep getting captive log in on devices

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This message was authored by: Akasha01842

Keep getting captive log in on devices

I keep getting captive log in on all devices. I have forgotton network on all devices and relogged in and still the same thing and nothing will connect to the internet including TV and Alexa devices. Ive turned off the broadband box over ten times now. Ive changed the box that the internet and phoneline plugs into and still no difference.

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This message was authored by: jamesn123

Re: Keep getting captive log in on devices

Posted by a Superuser, not a Sky employee. Find out more

@Akasha01842 Could you please screenshot what you see

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Akasha01842

Re: Keep getting captive log in on devices

Hi,

it turns out that the equipment that I've always had trouble with is faulty so I'm being sent out a new one.

 

Many thanks for your help

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