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Discussion topic: Just upgraded to ultrafast. This was installed yesterday but im still getting the same speed i had b

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scot-c
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Just upgraded to ultrafast. This was installed yesterday but im still getting the same speed i had b

‎12 Apr 2023 08:16 PM

Just upgraded to ultrafast. This was installed yesterday but the speed I'm getting is the same as I originally had

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Highlinder
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Re: Just upgraded to ultrafast. This was installed yesterday but im still getting the same speed i h

‎12 Apr 2023 10:17 PM

Posted by a Superuser, not a Sky employee. Find out more

@scot-c  Which speed did you upgrade to and where is the internet plugged into just now?

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scot-c
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Re: Just upgraded to ultrafast. This was installed yesterday but im still getting the same speed i h

‎12 Apr 2023 10:36 PM

I have upgraded to ultrafast 149mbs but getting an average of 45

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scot-c
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Re: Just upgraded to ultrafast. This was installed yesterday but im still getting the same speed i h

‎12 Apr 2023 10:37 PM

@scot-c wrote:

Just upgraded to ultrafast. This was installed yesterday but the speed I'm getting is the same as I originally had

It's plugged into the new fibre box and ethernet into the hub 

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Highlinder
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Re: Just upgraded to ultrafast. This was installed yesterday but im still getting the same speed i h

‎12 Apr 2023 10:49 PM

Posted by a Superuser, not a Sky employee. Find out more

@scot-c  And there is no DSL cable plugged into the old wall socket?

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scot-c
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Re: Just upgraded to ultrafast. This was installed yesterday but im still getting the same speed i h

‎12 Apr 2023 11:12 PM

Nothing is plugged into the old socket the phone is plugged into the hub

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Chrisee
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Re: Just upgraded to ultrafast. This was installed yesterday but im still getting the same speed i h

‎13 Apr 2023 07:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@scot-c there can be a delay before Sky pick up the change at their end. If speeds are still as was this morning and youbarexsatisfied it isnt just down to poor wifi then give Sky a call. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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