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Discussion topic: Issues

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This message was authored by: Teko

Issues

Hi my tablets stopped connecting to my internet yesterday when it was working with no issues before, all my other things are connected it's just my tablet won't,  it says network access granted then  it says network access denied, I have tried to look on my sky who's using my internet but it won't show me I don't know what else to do, my tablet is a honor tablet 

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This message was authored by: Chrisee

Re: Issues

Posted by a Superuser, not a Sky employee. Find out more

@Teko if you have the white WiFi Max hub try changing the WiFi security settings from the default WPA3-T to WPA2. The setting is in the Sky Max hub settings in tge My Sky app click on Advanced settings to see if thst sorts the issue.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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