Issues with internet connection

[OGBO]

I am experiencing more drop outs on Internet and this is causing issues for me, as I work from home. 
When doing check - I've had 2 different readings - one saying there's an issue and then another saying everything is ok - when clearly it isn't. 
I have recently upgraded and will be moving to fibre by end of month. Is there anything that can be done between now and installation as I cannot have the instability?

many thanks in advance 

[TimmyBGood]

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@OGBO wrote:

I have recently upgraded and will be moving to fibre by end of month. Is there anything that can be done between now and installation as I cannot have the instability?

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Unfortunately where a property is flagged as being due to have FTTP installed, it can be very difficult for an ISP to get any maintenance done on the soon-to-be -obsolete copper circuit.  You'll need to persist with logging an issue with Sky.

[RachelBarlow]

I am having exactly the same issues yesterday and today!