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Discussion topic: Issues with installation dates

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Domcopey
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This message was authored by Domcopey This message was authored by: Domcopey

Issues with installation dates

‎09 Feb 2025 10:34 PM

I purchased my sky package back in November 24 and its now Feb 25 and I still do not have a clear date from sky as they always push this back to open reach who are not contactable from my end. Is it worth just leaving sky and going else where as I have wasted so much time and effort ringing them and complaining because nothing happens. I'm at a complete loss with it all. 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Issues with installation dates

‎10 Feb 2025 05:36 AM

Posted by a Superuser, not a Sky employee. Find out more

@Domcopey 

If you cancel and go with an alternative ISP who also uses the Openreach infrastructure you'll find yourself in the same situation. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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