1

This discussion topic has been answered Discussion topic: Issues with connection

Reply
This message was authored by: LisaGrimley

Issues with connection

Hi 

 

I am having difficulties with my work laptop connecting with my connectivity with my employer. My office is in the third floor of my home and the router is downstairs. My IT department have advised I will need an extender or a sub router. Please advise  thanks 


Best Answers
This message was authored by: GD1 Answer

Re: Issues with connection

Posted by a Superuser, not a Sky employee. Find out more

@LisaGrimley  Sky will only provide a booster if you have Sky Wifi Max, they won;t supply a sub router as a 2nd router would not work.

 

You could install powerline adapters wihich could be a better solution than relying on wifi for working from home.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: GD1 Answer

Re: Issues with connection

Posted by a Superuser, not a Sky employee. Find out more

@LisaGrimley  Sky will only provide a booster if you have Sky Wifi Max, they won;t supply a sub router as a 2nd router would not work.

 

You could install powerline adapters wihich could be a better solution than relying on wifi for working from home.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Did this answer not help you?

Reply
Answered - Go to Answer