09 Feb 2025 07:33 PM
Hi, we're finding we have issues with WiFi reaching certain rooms in the house. With our old provider we needed boosters around the house to make sure the signal reached everywhere efficiently, how do we find out about getting sky wifi boosters please. The signal rarely reaches our kitchen at the back of the house or upstairs. The router is in the lounge at the front of the house. Thanks
09 Feb 2025 07:39 PM
Posted by a Superuser, not a Sky employee. Find out more
@jane1972 wrote:Hi, we're finding we have issues with WiFi reaching certain rooms in the house. With our old provider we needed boosters around the house to make sure the signal reached everywhere efficiently, how do we find out about getting sky wifi boosters please. The signal rarely reaches our kitchen at the back of the house or upstairs. The router is in the lounge at the front of the house. Thanks
Might be worth giving Sky a call to enquire about Sky WiFi Max. Details below:
www.sky.com/help/articles/sky-wifi-max
....................................................................................................................
09 Feb 2025 09:04 PM
I'll definitely give them a call, but we're already subscribed to Max! Sadly it seems Victorian terraced houses aren't designed for WiFi!
09 Feb 2025 10:55 PM
We live in a brick and stone 3 bed terraced house built 1899. We have 2 Sky boosters. One in the kitchen and one in the attic bedroom. That works perfectly.
Give Sky a call and ask for a couple of boosters to try
10 Feb 2025 07:10 AM
Posted by a Superuser, not a Sky employee. Find out more@elderwandninja Sky do not provide free boosters on demand they only are sent if you have either bought an add-on like Wifi Max (or the older Broadband Boost bundle) or you have Sky Q boxes that need boosters to connect.
10 Feb 2025 07:32 AM
Thanks, this is exactly the same as us, I'll definitely give it a try, 🤞🏻
11 Feb 2025 06:35 AM
We've already got WiFi max thanks. Spoke to them and they're going to send a booster to see if that helps.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion