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Discussion topic: Issues with WiFi reaching around the house

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This message was authored by jane1972 This message was authored by: jane1972

Issues with WiFi reaching around the house

Hi, we're finding we have issues with WiFi reaching certain rooms in the house. With our old provider we needed boosters around the house to make sure the signal reached everywhere efficiently, how do we find out about getting sky wifi boosters please. The signal rarely reaches our kitchen at the back of the house or upstairs. The router is in the lounge at the front of the house. Thanks 

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This message was authored by Doc5907 This message was authored by: Doc5907

Re: Issues with WiFi reaching around the house

Posted by a Superuser, not a Sky employee. Find out more

@jane1972 wrote:

Hi, we're finding we have issues with WiFi reaching certain rooms in the house. With our old provider we needed boosters around the house to make sure the signal reached everywhere efficiently, how do we find out about getting sky wifi boosters please. The signal rarely reaches our kitchen at the back of the house or upstairs. The router is in the lounge at the front of the house. Thanks 


@jane1972 

Might be worth giving Sky a call to enquire about Sky WiFi Max. Details below:


www.sky.com/help/articles/sky-wifi-max
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Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
jane1972
Topic Author
This message was authored by jane1972 This message was authored by: jane1972

Re: Issues with WiFi reaching around the house

I'll definitely give them a call, but we're already subscribed to Max! Sadly it seems Victorian terraced houses aren't designed for WiFi! 

This message was authored by elderwandninja This message was authored by: elderwandninja

Re: Issues with WiFi reaching around the house

We live in a brick and stone 3 bed terraced house built 1899. We have 2 Sky boosters. One in the kitchen and one in the attic bedroom. That works perfectly.

Give Sky a call and ask for a couple of boosters to try 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Issues with WiFi reaching around the house

Posted by a Superuser, not a Sky employee. Find out more

@elderwandninja Sky do not provide free boosters on demand they only are sent if you have either bought an add-on like Wifi Max (or the older Broadband Boost bundle) or you have Sky Q boxes that need boosters to connect. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
jane1972
Topic Author
This message was authored by jane1972 This message was authored by: jane1972

Re: Issues with WiFi reaching around the house

Thanks, this is exactly the same as us, I'll definitely give it a try, 🤞🏻 

jane1972
Topic Author
This message was authored by jane1972 This message was authored by: jane1972

Re: Issues with WiFi reaching around the house

We've already got WiFi max thanks. Spoke to them and they're going to send a booster to see if that helps. 

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