Issues Using VPN via Router

[mrsstin]

I work from home some days and we us Global Protect VPN but when ive tried logging in today it wont let me connect to the VPN. I keep getting network connection is unreachable/unresponsive. I know its not the VPN at fault as i can connect to it via a WIFI extension but not directly through the SKY Router/Wifi Connection.

[Chrisee]

@mrsstin if you have the white Sky hub read the post at the top of the forum which has the instrucyions of what to do.

[mrsstin]

Its not a white router its a black one

[Chrisee]

@mrsstin I am not aware of any issues with the black hub 4s affecting company VPNs beyond the requirement that any vpn needs to have a good network link or it will drop This is why use of ethernet is recommended and if using wifi make sure you are not far from the hub. If the issue continues give Sky a call.