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Discussion topic: Issue with streaming
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This message was authored by: Michy9677
Message posted on 05 Jan 2026 08:20 PM
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Issue with streaming
I have Wi-Fi connection, but when I'm playing a streaming service like Netflix or Amazon, I lose connection and the message sites I have no internet, but I do have a connection
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This message was authored by: JimM1
Message posted on 05 Jan 2026 08:38 PM
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Re: Issue with streaming
@Michy9677 Do you see anything else, look at the link below!
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
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