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Discussion topic: Issue with facebook and messenger

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This message was authored by: JJ78

Message posted on ‎07 Dec 2024 09:48 PM

Issue with facebook and messenger

I can download the facebook and messenger app but can't open them. They wouldn't work on my Sky WiFi so I tried re installing now I can't get anything. Have I done something wrong?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎07 Dec 2024 10:31 PM

Re: Issue with facebook and messenger

Posted by a Superuser, not a Sky employee. Find out more

Try deleting the apps, rebooting the device and then install them again.

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This message was authored by: JJ78

Message posted on ‎09 Dec 2024 04:49 PM

Re: Issue with facebook and messenger

Thanks for your advise, unfortunately I have tried to 4-5 times but no luck thank you anyway. It just replied technical issues 

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This message was authored by: caesarome

Message posted on ‎09 Dec 2024 04:54 PM

Re: Issue with facebook and messenger

Posted by a Superuser, not a Sky employee. Find out more

Try adjusting your broadband shield settings:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

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