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Discussion topic: Issue with WiFi on doorbell

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This message was authored by: Chloe213

Message posted on ‎24 Mar 2025 06:42 PM

Issue with WiFi on doorbell

Have a problem with my ring door bell my WiFi is on two bars but keeps connecting then disconnecting 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎25 Mar 2025 07:14 AM

Re: Issue with WiFi on doorbell

Posted by a Superuser, not a Sky employee. Find out more

@Chloe213 connecting video doorbells is a common issue mainly caused because they are the wrong side of a double thickness brick wall. Sounds like you need a wifi range extender in the hall or in room close by. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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