Issue report on my sky app

[Dan182]

It's showing that there is an issue with the WiFi hub but when I run a test it says everything is ok. 
tv and internet seem to be working fine but obviously concerned as it's only just been installed. 

[Chrisee]

@Dan182 the app can give false alarms if every thing is working you should be OK ignoring it

[Macfarlae1987]

 

I'm not happy with my wifi connection

I continue to have problems which are onoging

internt commection in my room is weak when I work from home constantly disconnects from

laptop and also phone connection 

im sitting in my living room

tonight and its constantly dropping  I have provided a internet speed test I completed while connected to my internet and this is what it comes back with  

I need a review or this and a plan of action on how to sort this or else I'm moving provider 

[Daniel0210]

@Macfarlae1987 

Threatening to change providers is pointless here. You may not be aware but you haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

If the broadband has become slow see this link

https://www.sky.com/help/articles/broadband-diagnostic-start 

Be aware that Sky broadband being discussed on here is a domestic service and whilst it's fine for those customers working from home to use it they won't receive additional or quicker support.