Is this a phone line or not, do I need one

[Tracy24582]

 

I'm needing to move at short notice and the house I am moving in to I can't seem to see a BT line, but there is this plastic white box thing on the wall, the current internet I have with sky I believe uses the phone line, am i right in thinking this house does not have one then? What do I do if I am booking a sky engineer to move house, do they know if there is a phone line there or not as I have my landline plan with sky too

[GD1]

@Tracy24582  That is a Virgin Media connection point.  Sky can't use that.

[Tracy24582]

So does that mean I would have to get a new bt line in order to have my internet with sky? 

[TimmyBGood]

@Tracy24582 

Yes, an Openreach copper line or optical fibre.

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

[Tracy24582]

 

 have no idea what that means!! Main thing I'm wondering is will I have to pay to have new bt line installed? 

[TimmyBGood]

@Tracy24582 

No, you don't pay.  If it's a rental you'll need the permission of the owner for drilling and cabling though.  The work will be ordered by Sky but carried out by Openreach (not 'BT') and you'd be getting a copper line rather than fibreoptic cable.

[Tracy24582]

Ok so will sky know this then when I book the home move or would I need to notify them that there isn't a bt socket in the house..as far as I can tell the current internet I have uses the bt socket...
just desperately want make sure I don't get stuck without internet for like 2 weeks 😭 

[TimmyBGood]

@Tracy24582 

The difficulty comes if there's been an Openreach connection in the past which has been removed: Sky will attempt a remote reactivation of that account without booking installer attendance.

[Tracy24582]

Jeeez is it just easier getting my internet with virgin!!

[TimmyBGood]

@Tracy24582 

Realistically, yes, particularly in a rental property.