Discussion topic: Is sky having connection issues?
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Message posted on 05 Dec 2025 05:55 PM
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Is sky having connection issues?
I cant log into sky online, tried to speak to them via messenger and it wouldnt let me log in. Their sever lack of communication needs to be looked at.

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All Replies
Message posted on 05 Dec 2025 06:01 PM
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Re: Is sky having connection issues?
Hi @Gamer01000
There are no known widespread outages & the Sky site is working fine for me.
Have you tried using a different device/browser? Perhaps try using incognito mode.
Myself & Others offer our time to help others, please be respectful.
Message posted on 05 Dec 2025 06:02 PM
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Re: Is sky having connection issues?
Not in general, no.
Your image was rejected as Sky don't allow their phone numbers to be displayed or typed in a post (other than 150). Feel free to resubmit with the number blanked out.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 05 Dec 2025 06:11 PM
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Re: Is sky having connection issues?
I tried and Incognito mode is the same as a normal browser it just pretends to hide you and your history
Message posted on 05 Dec 2025 06:19 PM - last edited: 05 Dec 2025 06:46 PM
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Re: Is sky having connection issues?
@Gamer01000 wrote:
Incognito mode is the same as a normal browser
The point of incognito mode is it doesn't keep cookies between sessions, so there shouldn't be any retained login information.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 05 Dec 2025 06:29 PM
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Re: Is sky having connection issues?
See this article in the About section from the top of the forum page. You'll see that we are customers just like you as the bold type under our user name explains.
https://helpforum.sky.com/t5/Superusers/bd-p/meetthesuperusers
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 05 Dec 2025 07:02 PM
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Re: Is sky having connection issues?
It doesnt matter since incognito mode and normal browsers belong to the same company
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