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Discussion topic: Invalid password

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This message was authored by Susa55 This message was authored by: Susa55

Invalid password

Please help. I've set up my new sky broadband this morning. Despite many attempts every time I enter the password that came with the router it keeps telling me that I have entered it incorrectly. I've verified it with family members. It is correct. 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Invalid password

Posted by a Superuser, not a Sky employee. Find out more

I've moved this to the broadband forum as it has nothing to do with Sky Plus 😞

Annie  ( Please Note: I am Neurodivergent )
This message was authored by Highlinder This message was authored by: Highlinder

Re: Invalid password

Posted by a Superuser, not a Sky employee. Find out more

@Susa55  Have you tried to hold the reset swtich in for 30 seconds and let the router reset. Take this is you trying the Wi-Fi password to get into the router? What colour of router do you have black or white?

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Invalid password


@Susa55 wrote:

Please help. I've set up my new sky broadband this morning. Despite many attempts every time I enter the password that came with the router it keeps telling me that I have entered it incorrectly. I've verified it with family members. It is correct


How did you do that?

Exiled in HH
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