This discussion topic has been answered Discussion topic: Internet
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Message posted on 15 Jul 2026 12:21 AM
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Message posted on 15 Jul 2026 08:13 AM
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@Midgester if your speed derops below the minimum for your package for 3 days the online servive checker in the My Sky app should offer support. If the connection drops check the Sky hub and ONT as the lights tell you what is going on. See https://www.sky.com/help/articles/hub-lights-explained-start
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on 15 Jul 2026 08:13 AM
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@Midgester if your speed derops below the minimum for your package for 3 days the online servive checker in the My Sky app should offer support. If the connection drops check the Sky hub and ONT as the lights tell you what is going on. See https://www.sky.com/help/articles/hub-lights-explained-start
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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