Discussion topic: Internet
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Message posted on 22 Sep 2025 02:40 PM
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Internet
Hi,
Hi my sky box is having issue. With connecting to the internet. This has gone on for several days, where it cuts out of the internet and we cannot re-connect unless we hard reset.
Also my Mb/s has been showing as below the guaranteed mb/s, is there anyway you can help me resolve these issues.
thank you
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All Replies
Message posted on 22 Sep 2025 02:57 PM
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Re: Internet
@LewysCummings There should be NO NEED to keep doing a hard reset to the hub, simple power off/on and what happens. The Forum when you post is not sky just customers like yourself, so if you wish to speak to sky then you need to give them a call!
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