Internet

[Cazza75]

Hi for the past few days my internet as been going on and off I've checked cables , connections etc did the broadband check everything came back ok , my telephone line however is caught in a tree outside could this be the reason . If so what can I do 

[Mr+Flibbles+86]

Hi there @Cazza75 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147