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Discussion topic: Internet

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This message was authored by MariG93 This message was authored by: MariG93

Internet

Dear Sr/Madam I Hope my message finds you well. We have several days in which the Internet connection is lost and we do not know why neither the cable nor the WiFi works I appreciate your prompt response. Best Mariana
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This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966

Re: Internet

We are all customers here not sky 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@MariG93 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.



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