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Discussion topic: Internet

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Avatar for HollyM
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This message was authored by: HollyM

Message posted on ‎10 Sep 2026 12:02 PM

Internet

I have been having problems with my broadband for months. Every day we lose connection in the household. The TVs come up saying there is no connection. I regularly have to reboot my router 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎10 Sep 2026 12:06 PM

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@HollyM 

The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:

 

https://www.sky.com/help/articles/hub-lights-explained-start

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