Internet

[Teodorescu]

Hello the Internet stop working I don't understand why!

[Mark6672]

Looks like quite few people are having problems. 

Doubly annoying when the Sky Service checker insists that everything is ok. 

My connection went down at 12.30

[Lena5]

Sky Internet is down since 12:30am. I restarted my router & still got orange light. No Internet found 

[Hollie38]

Yes im having the same problem I've got an orange light on my WiFi box but on the sky website it's saying everything is fine!!

[536547657668767]

This is happening often now. Hugely disappointing.

[xjamessii]

Me too, bang on 1230 im in the north Surrey area.

[MC_]

Same here, West Surrey.

Fibre box has faulty light on. No internet connection. That the status page still saying status normal makes it more frustrating 

[Lena5]

Am in Surrey too. This doesn't look good on Sky customer service, as no one is here to help. 

Router still showing 2 orange light, it's been 1 hour. Totally disappointed 

[DaniLou23]

Same here in Herts. Since around 12:15am. Service checker says all is ok but orange light is on and nothing is working. 

[Knights39]

Same here, orange light, multiple restarts etc. website checker says all is fine. But no internet connection. 

[Knights39]

In Norwich 

[Hambo11]

yeah sky Internet down in Shetland Islands as well since 1:30 am and service checker says no issues just like everyone else 

[arthurcat]

Get sky stream they said 

It'll be great they said 

Now I'm sat in a house with no Internet unable to even watch tv 

Sick to death of this 💩 service 

[Lexiaa123]

Same in Charlton SE London. SO annoying that there is no one to help, been through the AI 4 times,rebooted 3 times. But nothing. Then you cannot even log a complaint as they are only open 8-9pm!! If you provide a service 24/7 customer care and reporting issues to be solved should also be 24/7. Starting to regret leaving Virgin Media... and to add insult to injury their checker app says everything is fine, so you say it isn't, but then have to go a series of steps, again, that don't help. AND, the final straw, I cannot even make a compliant. But most people work and have lives and we should be able to get help when the issues happen. **bleep**. DO BETTER SKY!!!