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Discussion topic: Internet

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This message was authored by Caseyjay24 This message was authored by: Caseyjay24

Internet

My internet keeps going down not continous for the last 3-4 days i need it fixed ASAP

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Caseyjay24 

 

Can you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Caseyjay24 wrote:

 i need it fixed ASAP


The Sunday evening of a Bank Holiday weekend isn't ideal for that: realistically a fault logged now (if you can get through to Sky) will probably get Openreach attention on Wednesday.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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