Discussion topic: Internet working intermittently
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Message posted on 02 Sep 2024 12:35 PM
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Internet working intermittently
We diconnected the cables from our QBox to set up a phone system, we then had to disoccect the phone as it crashed the WIFI and now we have intermittent WIFI and the only green lights on the box are the power and wireless, the internet light is not displaying on the QBox. We had searched on our Sky account and it says that everything is connected and working well, no issues. Can anyone give advice on what we should do to resolve this problem.
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Message posted on 03 Sep 2024 08:29 AM
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Re: Internet working intermittently
Hi @David4059
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
Message posted on 05 Sep 2024 09:02 AM
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Re: Internet working intermittently
We are still looking to help you @David4059 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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