Internet /wifi really poor

[Jolina_81]

Hi,

we moved to sky broadband from BT and the speed has significantly dropped. We keep loosing connection despite a booster.

how do I get an engineer to visit our premises to resolve this issue 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147