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Discussion topic: Internet trouble

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Avatar for Kayleighmcgonig
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This message was authored by: Kayleighmcgonig

Message posted on ‎05 Jun 2026 05:54 PM

Internet trouble

Having trouble with the Internet as its not working everything is connected but not connecting to any of our phones or they sky box
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎05 Jun 2026 06:49 PM

Re: Internet trouble

Posted by a Superuser, not a Sky employee. Find out more

@Kayleighmcgonig your post is confusing but as a first step check the lights on the hub and follow thecsteps here https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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