Internet trash again

[Potty75]

Internet keeps dropping enough for my emergency alarm to disconnect & emergency services to call me. I'm sure the ambulance services have better things to do than constantly waisting their time calling me. "Super fast wifi" Stop lying to your customers.

[Chrisee]

@Potty75 unfortunately this is probably an issue with your phone line which could be affected by the recent lousy weather. If you have a black Sky hub post your hub's connection stats Find your Sky Broadband router statistics

If as sounds likely you have additional needs register with Sky's Acessibility team who can give you extra help see https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

[Potty75]

I have recently had an engineer out that was supposed to of fixed my issue.