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Discussion topic: Internet stops working

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Avatar for Steve1337748393
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This message was authored by: Steve1337748393

Message posted on ‎04 Jan 2026 06:17 PM

Internet stops working

3 nights in a row the internet has stopped working. Around the same time everyday evening, then at some point typically when we wake up it's working again. What's going on !!!! And right now its not blooming working again 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎04 Jan 2026 06:49 PM

Re: Internet stops working

Posted by a Superuser, not a Sky employee. Find out more

@Steve1337748393 look at the lights on the Sky hub which tell you what is happening use this guide https://www.sky.com/help/articles/hub-lights-explained-start. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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