Internet speed

[Themanwholived]

Hey, internet connection is usually super fast and super reliable. 

this morning, nothing... max 14mbp.

sky checker says 510mbp in -- but other trusted speed tests say 5-20mbp being received.

am I being duped by the Sky checker or did something happen overnight?

[Brill+Gill]

Hi @Themanwholived, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141