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Discussion topic: Internet speed

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This message was authored by: AndyPurnell

Internet speed

My package says I should get speeds of 600 mbs downlaod and 107 mbs upload.
I'm getting 15.5 and 22 respectively. Not what I wanted. Pleazse advise.

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This message was authored by: Chrisee

Re: Internet speed

Posted by a Superuser, not a Sky employee. Find out more

@AndyPurnell if you are measuring speeds on a device connected by WiFi to the Sky hub the result is almost certainly the WiFi speed in your home which is not guaranteed as it depends on the layout of your home and how it is built. You can check the speed to your hub which is checked daily by looking at the service checker in the My Sky app. In the unlikely event thst is lower the app should offer further help.

 

In practice 155Mb/s is ample for the vast majority of apps but if you feel you need more it is likely you would need to invest in several hundred pounds worth of WiFi kit as Sky's WiFi Max only guarantees 25Mb/s in every room in your home. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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