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Discussion topic: Internet problems
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This message was authored by: Philip1201
Message posted on 15 Apr 2026 03:40 PM
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Internet problems
The WiFi won't connect to my phone
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 15 Apr 2026 04:13 PM
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Re: Internet problems
@Philip1201 if other devices sre connecting normally the issue is with the phone. If it cannot accept the password then tell it to forget the Skype connection, fully power it down and then reboot and try from scratch as a common issue is the phone's memory location for the pasword getting corrupted which the reboot should clear.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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