0

Discussion topic: Internet package is too expensive

Reply
This message was authored by MRAWILSON This message was authored by: MRAWILSON

Internet package is too expensive

Internet package is to expensive at 43 pounds pm
Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: Internet package is too expensive

Posted by a Superuser, not a Sky employee. Find out more

@MRAWILSON  If you're outside a discounted term give Sky a call to negotiate a new deal.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet package is too expensive

Posted by a Superuser, not a Sky employee. Find out more

@MRAWILSON if you are still in your fixed 18 month term there is not much you can do unless you are in receipt of cerain means tested benefits see https://www.sky.com/help/articles/sky-social-tariff but note there is no flexibility you have to be getting one of the named benefits to qualify.

 

If you are outside tge 18 month term or are willing to pay any cancellation fee shop around and either switch tonan alternative supplier orcask Sky to match the price.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion