@DG40 most likely issue is poor data connection. Run the network test in the Get Help menu in the Netflix app. If the figure is low you need to improvecthe connection back to your router. Have you recently gotva new white hub from Sky? If so there are differences in the way Sky Q boxes are connected.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
