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Discussion topic: Internet not working

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This message was authored by: DGSG

Internet not working

Service checker says everything fine but wifi has been down for over half an hour despite resetting 4 times

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This message was authored by: Daniel0210

Re: Internet not working

Posted by a Superuser, not a Sky employee. Find out more

@DGSG 

The service checker doesn't necessarily disclose a problem immediately and there can be an hour plus delay before it picks up a lost connection which is why on here we tend to advise on trying it again later. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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