@Jameshawkins run the servicecchecker in the My Sky app over a mobile connection but be aware it can take upmto an hour to pick up the dropped connection. Once it does though it can take yiubtgrough a few steps before offering yo book an anguneer to check the line.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
