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Discussion topic: Internet not working

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This message was authored by Maxine2812 This message was authored by: Maxine2812

Internet not working

My internet just stopped working a couple hours ago and hasn't restored even with my resetting the broadband router etc, the internet light isn't on. I need this restored asap as I work from home. 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Internet not working

Posted by a Superuser, not a Sky employee. Find out more

@Maxine2812 

If it's happening at the time you've posted it's possibly maintenance related. This is done overnight to minimise disruption as most customers are asleep. If it's not back up by the time the phone lines reopen call Sky to report it. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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